Shipping Policy (New Zealand)

Free Shipping

We offer FREE shipping on all orders within New Zealand.

Processing Time

Orders are typically processed within 1–3 business days.

Delivery Time (New Zealand)

Estimated delivery time is 7–10 business days after dispatch.

Please note: delivery times may vary slightly depending on your location and courier delays.

Order Tracking

Once your order has been shipped, you’ll receive a tracking link via email so you can follow your delivery.

Address Changes

Please make sure your shipping address is correct at checkout.
If you need to update your address, contact us as soon as possible — changes may not be possible once your order has been dispatched.

Delays

Occasionally, delays can occur due to courier networks, rural delivery areas, or high-demand periods. We appreciate your patience and will always help if your order is taking longer than expected.

Contact Us

If you have any questions about shipping, please contact us at:
info@emberoaklighting.co.nz